Choosing a Plastic Surgeon: What Matters to Patients?
- Posted on: Nov 12 2010
A recent study published in Annals of Plastic Surgery examines patient behavior when looking for a plastic surgeon. Doctors at the Aesthetic & Plastic Surgery Institute of University of California said they wanted to “evaluate the relative importance of attributes that influence the selection and decision-making process when choosing a plastic surgeon.”
To better understand what patients care about, the authors surveyed 111 patients using profiles of 18 plastic surgeons. They measured patient responses about different aspects of each surgeon, with categories such as:
- Location (travel distance from home to office)
- Board Certification status
- Method of referral
- Office décor
- Number of years in practice
- Procedure cost
Results of the survey show that patients cited the plastic surgeon’s board certification status and method of referral as the most important attributes. The study was intended to help plastic surgeons connect better with patients in their community that could benefit from their services.
Read the abstract or access the study through PubMed.
Posted in: Cosmetic Surgery